Terms of Sale
The Kitten Kaboodle Company is merely a seller of goods and is not responsible for any damages arising out of or related to any goods purchased through The Kitten Kaboodle Company. The Kitten Kaboodle Company is not responsible for any consequential or incidental damages that arise out of or are related to any product purchased through The Kitten Kaboodle Company.
A 15% administration/restocking fee will be charged on all canceled orders and returns (excludes defective items). If original packaging and paperwork (manuals, etc.) do not accompany a return, the cost of replacement of such items will be charged against customer's refund. This will be in addition to the administration/restocking fee.
Customers may return any product purchased from The Kitten Kaboodle Company to obtain a refund or exchange for any reason within 45 days of receipt, excluding special orders. Special orders are only returnable if the product is defective.
To return an item, either defective or non-defective, you (the customer) must comply with the following:
a) The merchandise MUST be received in excellent condition at The Kitten Kaboodle Company's office not later than 45 days from the date you received the product.
b) All original packaging and paperwork (manuals, etc.) must be returned in good condition.
c) Customer is responsible for all shipping costs to return products. The Kitten Kaboodle Company will issue a refund of return shipping costs for defective items being exchanged for an item of equal or greater value within the 45-day period specified above (excludes international orders).
d) Customer must clearly mark all returns with customer's name, address and telephone number so that The Kitten Kaboodle Company can properly credit customer's account.
The original shipping cost will be deducted from any refund. In cases where customers received "Free Shipping", the actual cost we paid the shipping carrier (UPS, FedEx, USPS, etc.) to ship the products will be deducted from any refund.
Special order fees are not refundable.
Disclaimer: Not responsible for pricing errors. You will be notified if a pricing error is present on your order. In the event that a pricing error occurred on your order, we will not process your order, ship your order or charge you for your order before you have approved any price changes or corrections.