Return Policy
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Aquariums

Bat Houses and Roosts

Bees

Bird Cages, Foods, Stands, Accessories

Bird Feeders, Houses, Accessories

Butterflies

Cat Beds

Cat Carriers

Cat Collars and Leashes

Cat Containment

Cat Doors

Cat Feeding & Water Bowls

Cat Flea & Tick Control

Cat Furniture

Cat Grooming

Cat Houses

Cat Litter Pans & Supplies

Cat Scratching, Scratchers

Cat Seasonal Holiday

Cat Toys

Cat Training

Chicken & Poultry Supplies

Cushioned Benches

Dog Apparel

Dog Barking Deterrents

Dog Beds

Dog Collars, Leash, Leads

Dog Containment

Dog Crates

Dog Doors

Dog Feeding & Water Bowls

Dog Flea, Tick, Insect Control

Dog Grooming and Health

Dog Housebreaking

Dog Houses

Dog Seasonal Holiday

Dog Toys

Dog Tracking Systems

Dog Training

Dog Waste Management

Equine Products & Supplies

Ice Chests

Lawn, Garden, & Pond

Pet Bags, Carriers & Totes

Pet Gates

Pet Memorials

Pet Products for Vehicles

Pet Ramps, Steps & Stairs

Pet Strollers

Reptile

Serving Trays

Small Animals

Squirrel Feeders and Houses

Storage Chests

Home & Lifestyle

Home Cleaning & Protection

Job Sight High Visibility Apparel

Pest Control

Protective Clothing

Protective Footwear

Tools & Fencing

Clearance Center



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Return Policy

EASY RETURNS - No Return Authorization Number is required. Customers may return any product purchased from The Kitten Kaboodle Company and obtain a refund or exchange for any reason within 45 days of receipt, excluding special orders. Special orders are only returnable if the product is defective. Items purchased between November 1st and December 23rd may be returned by January 31st of the following year or within 45 days of receipt, whichever is longer.

To return an item, either defective or non-defective, you (the customer) must comply with the following:
a) The merchandise MUST be received in excellent condition at The Kitten Kaboodle Company's office not later than 45 days from the date you received the product.
b) All original packaging and paperwork (manuals, etc.) must be returned in good condition.
c) Customer is responsible for all shipping costs to return products. The Kitten Kaboodle Company will issue a prepaid return shipping label for defective items being returned within the 45-day period specified above (excludes international orders).
d) Customer must clearly mark all returns with customer's name, address and telephone number so that The Kitten Kaboodle Company can properly credit customer's account.
e) A Return Form is available for printing below. Include this form with your return.

A 15% administration/restocking fee will be charged on all returns (excludes defective items). If original packaging and paperwork (manuals, etc.) do not accompany a return, the cost of replacement of such items will be charged against customer's refund. This will be in addition to the administration/restocking fee.

The original shipping cost will be deducted from any refund. In cases where the customer refuses delivery of an order, customer will be charged return shipping costs charged by the delivery company if any. In cases where customers received "Free Shipping", the actual cost we paid the shipping carrier (UPS, FedEx, USPS, etc.) to ship the products will be deducted from any refund. 

Special order fees are not refundable.

In cases where the customer initiates a "chargeback" on the credit card used to pay for an order, the customer is responsible for any related bank fees charged to us.

Under no circumstances will a refund be given for items received 46 days or more from the original date of receipt.

This return period is the exclusive return period offered by The Kitten Kaboodle Company. The Kitten Kaboodle Company is merely the seller of goods and is not responsible for any damages arising out of or related to any goods purchased through The Kitten Kaboodle Company. The Kitten Kaboodle Company is not responsible for any consequential or incidental damages that arise out of or are related to any product purchased through The Kitten Kaboodle Company.

Click Here to print a Return Form (Adobe Acrobat Reader is required to view).

Click Here to download and install Adobe Acrobat Reader.

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*Free shipping applies to orders shipped to the contiguous United States only. Some products may be excluded from free shipping offer due to their cost, excessive size or weight.
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